Discovery
Our first order of business is getting to know you—your organization, your brand, your goals.
Process
- Kickoff
- Goals & Objectives
- Roles & Responsibilities
- Access & Assets
- Metrics
- Brand Exploration
- Technology Review
- Workflow
- Survey and Focus Groups
Definition
Create a project plan and document our approach and discovery findings.
Process
- Project Objectives & Requirements
- Prerequisites
- Scenarios
- Personas
- User Journey
- Project Plan
- Timeline
- Risks
- Measurables
Findings & Specification
Develop and document a strategy to implement project goals and requirements.
Deliverables
- Executive Summary
- User Experience
- Information Architecture
- Content Strategy
- Workflow Specification
- System & Network Architecture
- Technical Specification
- Test Plan
- Presentation & Review